WhatsApp AI Front Desk

Your WhatsApp doesn't need a chatbot. It needs a front desk that never closes.

Every enquiry answered the moment it arrives, qualified inside the chat and booked straight into your calendar, day or night. Our team sets it up, runs it and sends you a bookings report every week.

  • Replies 24/7
  • Qualifies in chat
  • Books in chat
  • Hands off to your team

Message “menu” to our WhatsApp and book a slot the same way your customers will.

The problem

Your customers chose WhatsApp. Most businesses still answer it like voicemail.

The message lands at 21:47. Someone sees it the next morning, between jobs. By then the person has asked two other businesses the same question, and the first one to reply gets the booking.

1

After hours goes silent

Evenings and weekends are when people finally have time to ask. That's exactly when nobody is watching the phone.

2

The same questions, all day

Prices, hours, location, do you do this. Your team types the same answers instead of booking the people asking.

3

“I'll get back to you” never books

A chat that ends without a time in the calendar is an enquiry you paid for and lost.

4

Old contacts gather dust

Every past enquiry in your phone is a person who already showed interest. Nobody follows them up.

It isn't your team's effort. Your WhatsApp has no front desk: nobody greets, sorts, qualifies and books in the same minute. That's the job this fills.

How it works

From hello to booked, inside one chat.

Six steps run on their own, every time, at any hour. Your team only steps in when a person is needed.

  1. STEP 1

    Message comes in

    On WhatsApp, Instagram, Facebook or your website chat, at any hour.

  2. STEP 2

    AI agent replies

    It answers in your tone and shows your services menu.

  3. STEP 3

    Qualifies in chat

    A short form inside WhatsApp asks only what your team needs. Nothing is asked twice.

  4. STEP 4

    Books the slot

    Open times from your calendar appear in the chat. One tap books it.

  5. STEP 5

    Reminds and follows up

    Confirmations, reminders and a nudge for anyone who started but didn't finish.

  6. STEP 6

    Hands off to your team

    When a person is needed, your team gets the chat with the full history.

Every week: a report of enquiries in, qualified, booked and reactivated.

Menus, forms and in chat booking run on WhatsApp. On Instagram, Facebook and web chat, the AI agent replies and books through your booking page.

What's included

Everything a front desk does. Built, run and improved for you.

✓

WhatsApp services menu

Customers tap through what you offer, with a short description of each, instead of waiting for someone to explain it.

✓

In chat qualifying form

The right questions asked inside WhatsApp, so your team only speaks to people who fit.

✓

In chat calendar booking

Open slots from your calendar, picked with one tap and confirmed straight away.

✓

AI agent, 24/7

Answers questions in plain language on WhatsApp, Instagram, Facebook and web chat, and knows when to pass to a person.

✓

Team handoff

Your team steps in with the full conversation, so nobody has to repeat themselves.

✓

Follow up and nurture

Reminders before appointments, and follow up for people who went quiet or didn't finish booking.

✓

POPIA safe database reactivation

Past enquiries you're allowed to contact get a fresh, relevant message with a clear opt out, so interest you already paid for gets a second chance.

✓

Lead scoring

Every enquiry is scored on what they said and did, so your team calls the hottest ones first.

✓

Weekly booking report

Enquiries in, qualified, booked and reactivated, in one simple report every week.

✓

Done for you setup

WhatsApp Business connection, message approvals with Meta, menus, forms, calendar and testing. You review it, we run it.

SOLD SEPARATELY

Paid ads are a separate service. Your front desk works with the enquiries you already get, wherever they come from.

See what your WhatsApp could be booking.

Book a free consult and we'll map your front desk around how your customers already message you.

Book your free consult
Who it's for

Built for established businesses that already get enquiries.

A strong fit if

  • Clinics, practices and professional firms that book consults.
  • Home services and trades that quote or book site visits.
  • Businesses where WhatsApp enquiries arrive faster than the team can answer them.
  • Businesses with a database of past enquiries that nobody follows up.

Not the right fit if

  • You're just starting and don't get enquiries yet. Lead generation comes first.
  • You want a cheap inbox tool to run yourself. This is done for you, not a login.
  • You want a promise of a set number of new clients. We don't invent figures. We show you exactly what WhatsApp booked.
What changes

Less chasing. More booked consults.

No more silent evenings

Enquiries at 21:00 and on Sundays get answered and booked while your team is off.

A calendar that fills from chats

Bookings land in your calendar without callbacks or phone tag.

Your team talks to ready people

Qualified, scored and booked before anyone spends a minute on the chat.

Old contacts back in play

Your database works for you again, within POPIA.

Numbers you can see

A weekly report shows exactly what WhatsApp booked for you.

The difference

Chatbot software vs a front desk that books.

Chatbot software
WhatsApp AI Front Desk
Who builds it
You do, after setup
Our team builds, runs and improves it
What it does
Answers questions
Answers, qualifies and books inside the chat
Channels
Usually one
WhatsApp, Instagram, Facebook and web chat
When a person is needed
A dashboard someone has to watch
A handoff to your team with the full chat
Your old contacts
Left alone
Reactivated, POPIA safe
What you get each week
Logins and seat counts
A report of what was booked
Questions

Questions businesses ask us first.

Do my customers need to download anything?

No. Everything happens inside WhatsApp, the app they already use. The menu, the form and the booking all open right in the chat.

Can I keep my current WhatsApp number?

It depends on how your number is set up today. We'll check it with you on the free consult and talk you through the options.

Will it sound like a robot?

It's set up with your services, your answers and your tone. When a question needs a person, it hands the chat to your team instead of guessing.

What happens when someone wants to speak to a person?

Your team is alerted and takes over the same chat, with the full conversation in front of them.

Is the database reactivation POPIA safe?

It only messages contacts you're allowed to contact, every message includes an easy opt out, and opt outs are honoured straight away.

How long does setup take?

You're live and taking bookings within 14 days of us getting access to your WhatsApp number and calendar.

Does it work with my calendar?

Yes. Bookings go into a calendar we set up for you, and it can sync with Google Calendar or Outlook.

Do you run the ads as well?

We can, as a separate service. Your front desk works with the enquiries you already get, wherever they come from.

What does it cost?

It depends on your enquiry volume and setup. We work it out with you on the free consult, once we've seen how your enquiries come in.

Your next customer is typing right now. Make sure someone answers.

Book a free consult and we'll show you where your WhatsApp enquiries go quiet, and what your front desk would look like.